1. INTRODUCTION
PureCare Nanny Network (https://purecarenanny.com) values your trust and is committed to protecting your privacy. We are a U.S.-based childcare placement agency serving families throughout Chicagoland, IL. Our goal is to help parents find reliable, loving, and background-checked nannies through a safe and transparent process.
This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or use our nanny placement services. By accessing or interacting with our services, you agree to the terms outlined in this policy.
2. DATA COLLECTED
Data Storage Location
PureCare Nanny Network operates from the United States and uses secure, industry-compliant web servers hosted in reputable data centers. All data is stored in accordance with U.S. privacy regulations and GDPR guidelines, ensuring your information remains safe and protected.
Registration Data
When you register on our website (https://purecarenanny.com), we collect your name, email address, and any additional personal information you voluntarily provide. Registered users can view or update their profiles at any time. Website administrators can also access this information for support and moderation purposes.
Inquiry & Application Forms
All form submissions—including caregiver applications and family inquiries—are sent to our secure email account hosted by Zoho. For more details on Zoho’s privacy practices, visit the Zoho Privacy Policy.
Support Data
If you contact us for help, your message and contact information are securely stored. We only use this data to assist you and never share it for marketing purposes.
Comments & Feedback
When visitors leave comments or testimonials, we collect the data shown in the form, along with the user’s IP address and browser information to prevent spam and ensure authenticity.
Analytics
We use Google Analytics to monitor website performance and better understand user behavior. This data is anonymous and does not include personal information. You may opt out of Google Analytics tracking here: Google Analytics Opt-out.
Use of Personal Data
We use collected data for the following purposes:
- Verifying and identifying users when accessing our website and services
- Processing nanny applications and family service requests
- Providing technical support and service updates
- Improving user experience by personalizing website content
- Detecting suspicious activity to protect personal data and ensure secure access
- Ensuring our service platform functions reliably and efficiently
3. EMBEDDED CONTENT
Some pages on PureCareNanny.com may feature embedded content such as videos, social media feeds, and interactive tools. Embedded content from third-party websites behaves as if the visitor has directly visited the external site.
These third-party platforms may collect data about you, use cookies, embed tracking mechanisms, and monitor your interactions with the embedded content—especially if you have an account and are logged into their platform.
We embed our Facebook page to display social updates and connect with our audience. Facebook may collect data per their own policies. Your IP address will not be sent to Facebook unless you actively consent to viewing this content. Learn more by visiting the Facebook Privacy Policy.
We use the Twitter API to share live tweets and updates. Twitter may collect usage data according to their terms. No data is shared unless you allow Twitter content to load. Read more on their Twitter Privacy Policy.
YouTube
Some blog posts and service pages may contain educational videos embedded from our YouTube channel. YouTube, a Google company, has its own data and cookie policies. Your data is only shared with YouTube when you consent to play videos. See the YouTube Privacy Policy for full details.
4. COOKIES
This website uses cookies — small text files stored on your device — to enhance your browsing experience and provide essential functionality. Cookies allow us to remember user preferences, analyze site traffic, and offer secure, customized access for users and administrators.
We use both first-party and third-party cookies. These may include cookies from services like Google Analytics and Cloudflare to improve performance and security. You can disable cookies at any time by adjusting your browser settings. For help, refer to your browser’s support documentation.
Necessary Cookies (For All Site Visitors)
- __cfduid: Used by our CDN provider Cloudflare to identify trusted traffic and apply security rules based on individual clients. No personal data is stored. Cloudflare Privacy Policy
- PHPSESSID: Maintains your session across page requests while browsing the site.
Necessary Cookies (For Logged-In Users)
- wp-auth: Authenticates login credentials and verifies users accessing the admin dashboard.
- wordpress_logged_in_{hash}: Confirms logged-in user identity to maintain sessions securely.
- wordpress_test_cookie: Checks browser compatibility for cookie use.
- wp-settings-{UID}: Stores user-specific settings for customizing the WordPress dashboard and admin experience.
- wp-settings-time-{UID}: Works with the above cookie to deliver a consistent admin interface.
By continuing to use PureCareNanny.com, you consent to the use of cookies unless disabled in your browser.
5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered user or client of PureCareNanny.com, we do not collect or store any personally identifiable information from you.
For users who have registered an account or submitted personal details through our website (e.g., via family inquiry or nanny application forms), your data may be accessed only by authorized personnel for service-related purposes.
Authorized individuals who may access your personal data include:
- Website administrators – who manage user accounts, security settings, and technical infrastructure.
- Client support staff – who may access account details to provide personalized assistance, application updates, or technical troubleshooting.
All team members are trained in data protection practices and access is granted only when necessary to serve your needs. We never sell, rent, or share your personal information with third parties for marketing purposes.
6. THIRD-PARTY ACCESS TO YOUR DATA
At PureCare Nanny Network, we do not sell, trade, or share your personal data with third parties for marketing or promotional purposes. We only share limited information with trusted third-party service providers when it is necessary to deliver our services or operate our website securely and efficiently.
These providers have access only to the data required to perform their specific functions, and they are obligated to handle your information in accordance with applicable privacy laws and security standards.
Third-Party Services We Use:
Zoho Mail – We use Zoho to manage our email communications securely. Any form submissions or client inquiries are routed through this platform. Read their policy here: Zoho Privacy Policy.
Google Analytics – We use Google Analytics to track and improve site performance through anonymized usage data. This helps us deliver a better experience but does not store personally identifiable information. You can opt out here.
Cloudflare – Our site uses Cloudflare to ensure fast, secure loading. It may use cookies or IP-based protection for security purposes. See the Cloudflare Privacy Policy.
Each third-party provider we use is selected for their commitment to privacy and security. You are never automatically opted in to data sharing without notice or consent.
7. HOW LONG WE RETAIN YOUR DATA
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, administrative, and service-related needs.
For example:
- Support requests: If you contact us or submit a form, the message and its metadata may be stored indefinitely unless you request removal. This allows us to recognize follow-up inquiries and provide consistent customer service.
- Comments: If you leave a comment on our site, the comment and its metadata are retained to improve response times and reduce spam. This allows us to auto-approve your future comments without manual moderation.
- Registered accounts: If you create an account on PureCareNanny.com, we store the personal information provided in your user profile. You may view, edit, or delete your data at any time — except for your username. Site administrators may also access and manage this data for support purposes.
If you wish to delete your data permanently, please contact us at servicespurecarenanny@gmail.com and we will fulfill your request in accordance with data privacy regulations.
8. SECURITY MEASURES
At PureCareNanny.com, we take the privacy and security of your personal information seriously. Our website uses the SSL/HTTPS protocol to ensure all communication between your browser and our servers is encrypted and secure. This helps protect sensitive information such as form submissions, account details, and contact data from being intercepted by unauthorized third parties.
We also implement standard best practices across our hosting, platform, and data handling processes to ensure a secure user experience, including:
- 🔒 Secure encrypted sessions (HTTPS)
- 🧩 Regular software and plugin updates
- 🛡️ Server-level firewall and spam protection
- 📊 Role-based access control for administrators only
In the event of a security breach, our system administrators will take immediate action to protect your data. This includes investigating the breach, securing the system, notifying affected users, and initiating password resets or access audits as necessary.
If you have concerns or questions about data protection on our site, please contact us at servicespurecarenanny@gmail.com.
9. YOUR DATA RIGHTS
General Rights
If you have submitted information to us through a contact form, registration, or comment, you have the right to request a copy of the personal data we hold about you. This may include any information you voluntarily provided during the use of our services.
You may also request that we delete any personal data we have on file. However, this does not apply to data we are legally required to retain for administrative, legal, or security purposes. For example, if you are an active client, we must retain essential data (such as your email address) to continue providing support and services.
If you request complete deletion of your data, please note that we will no longer be able to offer you nanny matching, support services, or access to any saved account information.
GDPR Rights
We are committed to data transparency and user privacy. In accordance with the General Data Protection Regulation (GDPR), all users — including residents of the European Union — have the right to:
- 🔍 Access the personal data we collect and store
- ✏️ Request corrections to inaccurate or outdated data
- 🗑️ Request data deletion under applicable conditions
- 🚫 Restrict or object to the processing of your data
- 📦 Receive your personal data in a portable format
To make a data request, please contact us at servicespurecarenanny@gmail.com. For more details on your GDPR rights, visit the EU GDPR Information Portal.
10. THIRD-PARTY WEBSITES
Our website, PureCareNanny.com, may contain links to third-party websites or services for your convenience or reference (e.g., childcare resources, blog sources, or partner services). Please note that we do not control or monitor the privacy practices or security policies of these external sites.
When you click on an external link or a social media icon (e.g., Facebook, Instagram), you are interacting directly with the third-party platform. We recommend reviewing the privacy policy and terms of service of any external website you visit to understand how your data may be collected or used.
We are not responsible for the content, practices, or policies of any third-party website or service linked from our platform. Your interactions with these sites are governed solely by their individual terms.
Note: This Privacy Policy does not grant any rights to third parties and applies only to the data collected and processed by PureCare Nanny Network through our own website and services.
11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At PureCare Nanny Network, we are committed to protecting your privacy. However, under certain circumstances, we may be required to disclose personal information if we are legally obligated to do so or if we believe, in good faith, that such disclosure is necessary to comply with legal obligations, protect our rights, or respond to lawful requests by public authorities.
This includes situations such as:
- Responding to subpoenas, court orders, or other legal processes
- Cooperating with law enforcement investigations or government agencies
- Preventing suspected fraud, threats to public safety, or violations of our terms
We may, at our discretion, notify you if your data is subject to a legal request, unless we are legally prohibited from doing so. We may also take steps to contest or limit the scope of a request when appropriate.
Any release of personal information will be made in accordance with applicable laws in the jurisdiction where you reside, and only when necessary to protect the legal integrity of our business, users, or the public.
12. AMENDMENTS TO THIS PRIVACY POLICY
We may update or revise this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the features of our website and services.
Whenever we make significant changes, we will update the “Effective Date” at the top of this page and may notify you through email or a prominent notice on our website. We encourage all users to review this policy periodically to stay informed about how we protect your personal data.
Your continued use of PureCareNanny.com after any policy updates constitutes your acceptance of the revised terms.